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Reducing the LMS admin burden: how 5app empowers LMS administrators

Written by George Aitken | 28 November 2024 12:10:08 Z

Managing a learning management system (LMS) can be a demanding task, with LMS admins often bogged down by repetitive, time-consuming processes. From juggling user management to ensuring timely content delivery and monitoring engagement, the LMS admin workload can become overwhelming, leaving little room for the important stuff like increasing employee engagement.

5app was designed to tackle this challenge head-on. The Hub (as we call it) is built with simplicity and speed at its core, offering a streamlined solution for L&D and HR professionals. In this blog, we’ll dive into the challenges faced by the LMS admin and explore how 5app’s innovative features empower administrators to save time and focus on delivering meaningful learning experiences that drive business performance. In other words, you’ll discover how to manage an LMS without all the usual headaches and tedious manual processes.

Understanding the LMS admin burden  

Before we move into solution mode to discover how to manage an LMS more easily, let’s take a closer look at five common challenges faced by LMS admins:  

Manual processes

Managing an LMS often involves repetitive tasks such as assigning users to groups, uploading content, and sending notifications. Without automation, these tasks consume significant time and energy, leading to inefficiencies.  

Content fragmentation 

Organisations often pull learning materials from multiple sources – internal files, external libraries and user-generated content. Consolidating this content into a single platform can be challenging, resulting in disorganised resources and inconsistent learner experiences.  

Audience targeting 

Delivering the right content to the right people at the right time is not easy. More often than not, the role of an LMS admin is to manually assign content to the right individuals and teams – a process that is not only time consuming, but also prone to human error.

Workflow inefficiencies 

All the content under the sun is worth nothing without structure, order and personalisation. Delivering this often requires a lot of heavy lifting – juggling multiple tools and systems from assigning content to thumbnail creation.

Lack of personalisation  

And when admins are stuck in the weeds of managing operational tasks, there is little time for making learning experiences personal. If the user doesn’t find content that's relevant to them, they are less likely to return to the platform.

 

The 5app solution: removing the admin burden  

At 5app, we’ve reimagined LMS management to address these challenges head on. By focusing on automation, integration and user-friendly design, we’ve created a platform that makes admin tasks quick and painless. Here’s how 5app helps remove the LMS admin burden:

 

Smart Teams: seamless audience targeting 

Let’s begin with user management – typically one of the most admin heavy tasks. Our Smart Teams feature ensures that content is always delivered to the right audience without manual intervention.  

LMS admins simply establish a series of rules based on a user's credentials like role, department and location to create a Smart Team. Whenever a new user joins the business (or changes roles), they are automatically added to the Smart Team.

And in just a couple of clicks, content can be assigned to a Smart Team – making it instantly available to all team members.

Automating communications with Nudges 

For admins looking to streamline their workflows, Nudges offer an easy way to automate communications through personalised notifications. 

Nudges provide LMS admins with set-and-forget notification management that guides learners through to open or complete content such as completing a course, attending an event or consuming some content.

Admins can set deadlines for completion and provide learners with an automated sequence of reminders – ensuring learners stay on track without the need for manual interventions and follow-ups.

Nudges not only save time but also help maintain employee engagement by delivering timely, relevant prompts.  

Auto-sharing of content  

New content is always being crafted - whether it be for new starters as part of their onboarding programme, or an updated policy for mandatory compliance training.

In just one click, admins can establish auto-sharing of content across teams and audiences. And once new content is uploaded, it is automatically shared to the desired audiences. 

This feature ensures consistency while freeing admins from the repetitive task of manual content distribution.  

Simplifying content curation 

Once you’ve got all your content in your platform, you’ll need a way to organise and structure it - and with Playlists, we’ve got you covered. 

Our Playlist curation tools allow you to establish personalised learning pathways in a matter of minutes through:

  • Drag & drop functionality - allowing you to move all your content in a single action
  • Batch editing - multi-select content and update thumbnails, tags and descriptions
  • One-click assignment - select whether your Playlist is for all users, admins or select number of Teams 

Playlists empower admins to quickly curate engaging learning experiences without the need for extensive training.

AI-powered content suggestions

Naming and tagging content can be a tedious process, but our AI-powered suggestions take the burden away to speed up your curation process.

  • When uploading new content to the Hub, we use AI to automatically suggest metadata such as titles and descriptions to make it more discoverable to the learner.
  • And when building a Playlist, we’ll flag important info that you may have missed such as adding a thumbnail, description or assigning to a topic.

Seamless integrations for a unified experience

Managing an LMS often involves integrating it with other tools and systems within your tech stack.  5app offers:  

  • Single sign-on (SSO) – from Microsoft and Google, to Workday and LinkedIn, say goodbye to the admin mailbox filling up with ‘forgotten password’ messages as we enable one-click access to the Hub.
  • SCIM – automate user management tasks, with seamless syncing between your HR system and the Hub, ensuring employee data is kept up to date, securely.
  • Content library integrations – and if you have a bunch of pre-purchased content libraries, we’ll help bring all of you learning materials under one roof.

These integrations reduce duplication and create a seamless experience for both admins and learners.  

 

Saving time for what matters  

By simplifying LMS management, 5app enables admins to focus on strategic priorities rather than operational tasks. With less time spent on manual processes, admins can:  

  • Enhance employee engagement through personalised learning pathways.  
  • Monitor and optimise learning outcomes using data-driven insights.  
  • Collaborate with stakeholders to align learning initiatives with organisational goals.  

The result? A more agile, efficient learning function that drives real impact.